For each ticket opens into Terra support application, your email can be recorded. You will receive automatic email from our system as soon as the ticket is updated

You can also access to our Web interface (http://helpdesk.terra.com.cn), input your email address and password (contact your account manager if you do not know it). You will be able to list all your ticket from our database 

 

Starting Hosting Server (SHS)

  • PLESK admin interface
  • 200MB space
  • 10 mailboxes, unlimited alias
  • DNS management, no sub-domain
  • POP3, POP3S, IMAP, IMAPS, SMTP, SMTPS
  • MySQL
  • PHP, CGI, Perl, SSI, Apache ASP, Python
  • 5GB Bandwidth

350RMB/year

Basic Internet Server (BIS)

  • PLESK admin interface
  • 1GB space
  • 50 mailboxes, unlimited alias
  • DNS management, 5 sub-domains
  • POP3, POP3S, IMAP, IMAPS, SMTP, SMTPS
  • MySQL
  • PHP, CGI, Perl, SSI, Apache ASP, Python
  • 10GB Bandwidth

800RMB/year

Professional Internet Server (PIS)

  • PLESK admin interface
  • 2GB space
  • 100 mailboxes, unlimited alias
  • DNS management, unlimited sub-domain
  • POP3, POP3S, IMAP, IMAPS, SMTP, SMTPS
  • MySQL
  • PHP, CGI, Perl, SSI, Apache ASP, Python
  • 50GB Bandwidth

1,500RMB/year