You can contact our support through different channel such as:
- Telephone with our national number: 4006-50-9916
- Email by sending your request to support@terra.com.cn
- Web by accessing to this URL http://helpdesk.terra.com.cn
All your requests will be recorded into our helpdesk application.
Random FAQs
Utilities
Screen Savers
Starting Hosting Server (SHS)
- PLESK admin interface
- 200MB space
- 10 mailboxes, unlimited alias
- DNS management, no sub-domain
- POP3, POP3S, IMAP, IMAPS, SMTP, SMTPS
- MySQL
- PHP, CGI, Perl, SSI, Apache ASP, Python
- 5GB Bandwidth
350RMB/year
Basic Internet Server (BIS)
- PLESK admin interface
- 1GB space
- 50 mailboxes, unlimited alias
- DNS management, 5 sub-domains
- POP3, POP3S, IMAP, IMAPS, SMTP, SMTPS
- MySQL
- PHP, CGI, Perl, SSI, Apache ASP, Python
- 10GB Bandwidth
800RMB/year
Professional Internet Server (PIS)
- PLESK admin interface
- 2GB space
- 100 mailboxes, unlimited alias
- DNS management, unlimited sub-domain
- POP3, POP3S, IMAP, IMAPS, SMTP, SMTPS
- MySQL
- PHP, CGI, Perl, SSI, Apache ASP, Python
- 50GB Bandwidth